Every Call Answered.
Every Lead Captured.
Every Call Routed Right.
GymSpotter AI Phone Agent answers every inbound call in a natural, conversational voice — qualifying callers, capturing their information, and routing them based on your department logic and knowledge base. Dedicated agents for Sales and Service. Up and running fast.
From First Ring to Lead Captured.
Fully Automated. Always Consistent.
Every inbound call follows a structured, intelligent conversation — tailored to your department, your business, and your routing rules. No hold music. No voicemail. No missed opportunities.
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Call Comes In — Agent Answers Immediately
Every inbound call is answered on the first ring by your AI Phone Agent in a natural, professional voice. No hold music. No voicemail. No missed calls during lunch, after hours, or peak volume. The agent is always available.
Instant Answer -
Agent Asks Qualifying Questions
The agent holds a real, conversational interaction — asking the questions your team would ask. For Sales: equipment type, facility size, timeline, budget. For Service: equipment brand, issue description, location, and whether the caller is within your service area.
Qualification -
Caller Information Is Captured
Name, phone number, email, company, reason for calling, and all qualifying responses are captured during the conversation and structured automatically. No transcription lag. No manual note-taking. Every field logged accurately from the call itself.
Lead Capture -
Call Is Routed Based on Your Logic
Based on caller responses and your configured routing rules, the agent transfers the call to the right person, team, or queue — or takes a message and schedules a callback. Out-of-area service calls are politely screened. Unqualified leads are handled without wasting your team's time.
Smart Routing -
Every Call Logged — Zero Manual Entry
All call data flows automatically into your connected systems — your GymSpotter CRM, your designated spreadsheet, or both. Your team sees a complete record of every call, every caller, every qualifying response, and every routing outcome. No chasing notes or reconstructing conversations.
Auto Logging
Sales Agent
Trained on your product catalog, pricing tiers, service area, and sales qualifying criteria. Handles every inbound sales inquiry — from first-time callers to returning leads — and captures the information your sales team needs to follow up effectively.
- Qualifies by equipment type, facility, and timeline
- Captures full contact and project details
- Routes hot leads to sales team immediately
- Takes messages for off-hours inquiries
- Logs every interaction to CRM automatically
Service Agent
Trained on your service area, covered equipment brands, issue categories, and dispatch logic. Screens every service call — routing qualified in-area requests to your team and politely declining out-of-area calls so your technicians spend their time on the right jobs.
- Screens caller location against service area
- Captures equipment brand, model, and issue details
- Prioritizes urgent service requests automatically
- Routes qualified calls to dispatch or on-call tech
- Declines out-of-area calls professionally
An Agent That Knows
Your Business. Your Rules. Your Logic.
Generic AI call bots give generic answers. GymSpotter AI Phone Agent is trained on your specific knowledge base — your products, your service area, your team, your qualifying criteria, and your routing rules. It speaks to callers the way your best rep would.
What Your Agent Is Trained On
Your Business Information
Company name, locations, hours of operation, team structure, and how you want callers greeted and addressed.
Service Area & Geography
Exactly which zip codes, cities, or regions you serve — so the agent screens out-of-area calls accurately and professionally before they reach your team.
Qualifying Questions & Criteria
The specific questions your Sales and Service departments ask on every call — including the answers that qualify or disqualify a lead for your team.
Routing Rules & Department Logic
Who gets the call, when, and under what conditions. Priority routing for urgent service, direct transfer for hot sales leads, message-taking for after-hours — all configured to your specifications.
Products, Brands & Services
The equipment brands you sell or service, your core service offerings, and enough product knowledge to speak intelligently with callers before transferring them.
Continuously Updated
As your business evolves — new service areas, new product lines, team changes — your agent's knowledge base is updated to stay current. No stale scripts.
One Agent or Two.
Flat Monthly Rate. No Per-Minute Fees.
Start with the department you need most. Add the second when you're ready. The bundle covers both Sales and Service with dedicated, independently trained agents for each — at a flat monthly rate with no usage caps or per-minute billing.
AI Phone Agent — One Department
One dedicated AI agent for either your Sales or Service department. Trained on your knowledge base. Up and running fast.
- One dedicated department agent — Sales or Service
- Answers every inbound call instantly
- Conversational qualification based on your criteria
- Full caller intake and contact capture
- Intelligent call routing based on your rules
- Trained on your knowledge base and department logic
- Automatic call logging to CRM and/or spreadsheet
- After-hours message capture
- Knowledge base updates included
- Second department agent
- Outbound calling capabilities
AI Phone Agent — Both Departments
Dedicated, independently trained agents for both Sales and Service. Complete inbound call coverage across your entire operation.
- Two dedicated agents — one for Sales, one for Service
- Each agent independently trained on its department
- Separate routing logic per department
- Sales agent qualifies and routes buyer leads
- Service agent screens area, captures issue details, routes dispatch
- Full caller intake and contact capture — both departments
- Automatic logging to CRM and/or spreadsheet — both departments
- After-hours and overflow call handling
- Knowledge base updates for both agents included
- GymSpotter CRM integration — leads flow into pipeline
AI Phone Agent — Enterprise & Outbound
Unlocks outbound calling, campaign dialing, scheduled call-backs, multi-location support, and advanced analytics. Built for scale.
- Everything in the Bundle, plus:
- Outbound calling capability — dial lists, campaigns, follow-ups
- Scheduled call-backs — agent calls the lead at the agreed time
- Appointment reminder calls — automated outbound confirmations
- Contact list dialing — upload a list, agent works it automatically
- Multi-location routing and agent configuration
- Advanced analytics — call volume, qualification rates, routing outcomes
- Custom outbound campaign logic and scripting
- Dedicated account manager and priority support
- Custom SLA and uptime guarantee
- Flexible contract structure
Full Feature Comparison
$500/mo
$1,000/mo
Custom
Questions About
AI Phone Agent
Still have questions? Contact our team — we respond within one business day.
Fast. Once you subscribe and complete onboarding, we train the agent on your knowledge base, configure your routing logic, and connect it to your phone line. In most cases agents are live within a matter of days — not weeks. There is no lengthy development cycle or complex infrastructure build required on your end.
The agent speaks in a natural, conversational voice — not a robotic IVR menu. It holds a genuine back-and-forth conversation, responds naturally to what the caller says, handles common detours in the conversation, and maintains a professional tone consistent with your brand. Callers are not pressing 1 for Sales and 2 for Service — they are talking to an agent that listens and responds intelligently.
The agent is trained to handle situations where it doesn't have an answer gracefully — it captures the caller's information and question, assures the caller that a team member will follow up, and logs the full interaction. It does not fabricate information or make promises it isn't trained to make. Escalation paths are configured during setup so the agent always knows what to do when it reaches the limits of its knowledge.
Yes — the agent operates 24 hours a day, 7 days a week, including holidays. After-hours behavior is configured during setup. The agent can take detailed messages, capture lead information for next-business-day follow-up, handle urgent service requests with escalation paths, or operate in a reduced-capability mode outside business hours — whichever fits your operation.
All call data — caller name, contact information, qualifying answers, routing outcome, and call summary — is structured and logged automatically after every call. On the Single Agent tier this flows to your designated spreadsheet. On the Bundle tier it flows into the GymSpotter CRM and can trigger downstream automations — email follow-ups, team notifications, and pipeline updates — without any manual input from your team.
Yes — and this is one of the highest-value functions for service companies. The Service Agent is trained on your exact service area — zip codes, cities, or regions — and asks callers for their location early in the conversation. If the caller is outside your service area, the agent declines professionally, explains the situation, and ends the call without ever consuming your team's time. Only qualified in-area calls reach your dispatch or service team.
The AI Phone Agent is compatible with standard VoIP and cloud phone systems. Our team handles the configuration as part of onboarding. For the best control, reporting capability, and integration depth, we recommend routing through a dedicated number — this gives you clean call data, better analytics, and the ability to update routing logic without touching your core phone system.
Yes. Knowledge base updates are included in all subscription tiers. As your business evolves — new service areas, new team members, new products, adjusted routing logic — we update the agent to reflect the changes. You are never stuck with a stale, out-of-date script. Simply notify your account contact of the change and we handle the update.
Ready to Stop Missing Calls?
Let's Get Your Agent Live.
Tell us about your operation — which departments you need covered, your service area, call volume, and current phone setup. We'll confirm your plan, begin the knowledge base build, and have your agent live fast.
Every Call Answered.
Every Lead Captured. Zero Missed Opportunities.
Your phones are ringing right now. Some of those calls are going to voicemail, being answered by the wrong person, or never making it through at all. GymSpotter AI Phone Agent fixes that — from the first ring, every time, for every department, around the clock.
One missed sales call from a qualified buyer can cost more than a month of the Single Agent subscription.
Out-of-area service calls consuming your technician's time cost more in wasted labor than the Service Agent subscription.
After-hours calls going to voicemail means leads going cold before your team even sees them in the morning.
Need outbound calling, multi-location, or custom campaign logic? Talk to our Enterprise team